At Video Converge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our video conferencing software. Please read this policy carefully to understand how we handle your data. By using Video Converge, you acknowledge that you have read and understood this policy.

1. Introduction

1.1 Company Background

Video Converge is a video conferencing software that enables seamless and high-quality virtual meetings and collaboration. Our user-friendly platform offers robust screen sharing capabilities, interactive whiteboards, recording features, and customizable meeting settings.

2. Information We Collect

2.1 Personal Information

Video Converge may collect personal information such as your name, email address, phone number, and job title when you register for our software. This information is necessary for account creation and to provide you with a personalized experience.

2.2 Usage Information

We collect information about your usage of Video Converge, including the duration of your meetings, the number of participants, the devices used, and IP addresses. This information helps us improve our software, troubleshoot issues, and ensure the quality of our service.

3. How We Use Your Information

3.1 Providing and Improving Our Services

We use your personal information to provide you with access to Video Converge and its features. Additionally, we analyze usage data to improve our software and enhance the user experience. Your feedback and usage patterns help us optimize our platform.

3.2 Personalization

We may use your information to customize your experience on Video Converge, such as suggesting relevant features or content based on your preferences and usage history. This personalization ensures that you get the most out of our software.

3.3 Communication

We may contact you via email or other communication channels to provide important updates, promotional offers, and information about new features. You can opt out of these communications at any time by following the instructions provided in the emails.

3.4 Legal Requirements

In certain situations, we may be required to disclose your personal information to comply with legal obligations, protect our rights, or investigate potential violations of our Terms of Service.

4. Information Sharing and Third Parties

4.1 Service Providers

We may engage third-party service providers to assist us in delivering our services and improving our software. These service providers are contractually obligated to use your personal information only for the purpose of providing services to Video Converge and are required to implement appropriate security measures.

4.2 Aggregated and Anonymous Data

We may share aggregated and anonymous data with third parties for analysis, research, marketing, and other legitimate purposes.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our company or assets, customer information may be part of the transferred assets. We will notify you via email or a prominent notice on Video Converge if your personal information becomes subject to a different privacy policy.

5. Security Measures

5.1 Data Security

Video Converge takes precautions to protect your personal information. We maintain technical, administrative, and physical safeguards to prevent unauthorized access, use, disclosure, alteration, or destruction of your data. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will strive to protect your information to the best of our ability.

6. Consent and Data Retention

6.1 Consent

By using Video Converge, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

6.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law. When your personal information is no longer needed, we will securely dispose of it in accordance with our data retention and disposal practices.

7. Children's Privacy

Video Converge is not intended for use by children under the age of 13. We do not knowingly collect or store personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access and correct your personal information held by Video Converge. You can do so by logging into your account and updating your profile or by contacting our support team.

8.2 Opting Out

You have the right to opt out of receiving promotional communications from us. You can unsubscribe from marketing emails by following the instructions provided in the emails. Please note that you may still receive transactional or service-related communications.

8.3 Do Not Track Signals

Video Converge does not respond to Do Not Track (DNT) signals. We may track your activity on our website or in our software for internal analytics, marketing, and security purposes.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on Video Converge. We encourage you to review this policy periodically to stay informed about how we handle your information.

10. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at [email protected]. We will respond to your inquiry as soon as possible.

Conclusion

Thank you for choosing Video Converge as your video conferencing software. We are committed to providing you with a secure and privacy-focused experience. Your trust is important to us, and we appreciate the opportunity to serve you.